Mon – Fri: 8am – 5pm
 Sat - Sun: Closed
After Hours

Enrolment Information

Enrolling with us means that we are your main centre for accessing primary care services, including your GP. Enrolling also means that your visits are partially funded, lowering the cost to you.

To enrol, please complete the form on the right, and we'll get the enrolment documents to you straight away by email. Be sure to check your junk mail if they don't arrive soon.

If you don't have an email address, give us a call on 04 473 5181 and we'll get started that way.

Please complete all of the forms listed below and return them to us, ensuring that you have filled in all sections.

Our enrolment package includes registering with the patient portal Manage MyHealth and we encourage all patients to make use of this secure portal.

As part of enrolling process we will need to see Photo ID to verify your identity. Non-NZ residents will also need to provide evidence of eligibility to receive government subsidised funding. If you are unsure of your eligibility for funding please refer to the link Ministry of Health/Guide to eligibility.

We will contact you once your enrolment has been processed to arrange a first appointment.

Most general practice providers are affiliated to a PHO. Thorndon Medical Centre (a part of Wellington Medical Group) is a member of the Tu Ora Compass Health PHO

Start your enrolment

Start your enrolment

Enrol Online
(includes online signature)
Request Enrolment Forms

Enrolment FAQs

Click on a section to find related questions and answers

What is PHO?

Primary Health Organisations (PHO) are the local structures for delivering and co-ordinating primary health care services. PHOs work to bring together doctors, nurses and other health professionals (such as Māori health workers, health promoters, dieticians, pharmacists, physiotherapists, mental health workers and midwives) in the community to serve the needs of their enrolled populations. PHOs receive a set amount of funding from the government to ensure the provision of a range of health services, including visits to the doctor.

What is enrolling?

Enrolment is the process of confirming that you are eligible to access public funding for primary health care in New Zealand.

When you enrol, you are enrolling with a Primary Health Organisation who manage the distribution of primary care funding. By enrolling through us, we are allocated funds which enable us to provide you with discounted costs and access to other PHO funded services.

Our PHO is Compass Health.

What are the benefits of enrolling?

Enrolling gives you access to public health funding, so the primary reason is that it will be cheaper to come and see us.

Enrolling also means that you are part of the wider Compass Health network, which will give you direct access to a wide range of services that Compass Health and its partners provide.

  • You will receive subsidised consultations and have access to the range of external services that the PHO provides.
  • You will help us to better understand your health concerns and improve the service we provide for your family.
  • We can work with other services in the area to ensure that you and your family receive good quality healthcare.

Enrolment is voluntary. If you choose not to enrol you will still be able to visit any of our Doctors but will have to pay the full non-subsidised fee

Do I have to enrol?

No, you don't have to enrol in order to see us about your health. If you don't or can't enrol then you're considered a 'casual' patient and you'll need to pay the full cost of your consultation. If you need to see us because you've had an accident which will be covered by ACC then the amount you need to pay will be lower.

Who can enrol?

In order to enrol through us you need to meet the Ministry of Health's eligibility requirements.  You can also complete our online enrolment form which walks you through the enrolment criteria. If you're stillnot sure if you're eligible, get in touch with us and we can help.

What happens if I am not eligible to enrol?

Even if you are not eligible for funding you are still more than welcome to register with us. You will still receive the same high quality of care from our team; however you will be charged for any services we complete on your behalf, including paperwork and screening which may not be related to an appointment. If your status changes and you become eligible to enrol, please contact us and we will update your enrolment status.

What We Are Saying

Get in touch

If you have a query, call us or fill out the form adjacent and we'll be in touch. Please note we do not take appointment requests by email.

If your enquiry is urgent, or for an appointment, please contact us by phone.
Send us a message
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Mon – Friday: 8am – 5pm

04 473 5181
JMC logo