Capital Care Health Centre is now closed, effective from 3 October 2026. We are excited to be welcoming both patients and staff who were previously with Capital Care to Wellington Medical Group.
All patients who were still enrolled with Capital Care as of 2 October have had their enrolment transferred to Thorndon Medical Centre, and you can now be seen as a Thorndon Medical Centre patient without needing to re-enrol.
For those patients who have elected to enrol at another Wellington Medical Group practice (Eastern Bays Health Centre, Johnsonville Medical Centre, Whitby Doctors, and Manuka Health Centre) from 5 October, we are in the process of transferring your enrolment. Please contact the practice you have chosen to enrol at for any questions or bookings you need.
If you want to check your enrolment status, or have any other questions regarding the transition, please contact capitalcare@wmg.co.nz
We appreciate that Capital Care's closure and Dr Sam Murton no longer having regular sessions will have been challenging news for many of you. Our goal is to ensure that you can continue to access high quality local healthcare despite this change, and we look forward to working with you.
As with any change, we anticipate minor teething issues during the initial stages, and so we appreciate your patience while we work through these. This includes former Capital Care staff and patients familiarising themselves with their new practice, along with the IT changes behind the scenes.
We encourage you to read through the following links to get a better view on how we work at Thorndon Medical Centre, however you are always welcome to give us a call on 04 473 5181 or email us via hello@thorndonmedical.co.nz for any questions you have or advice you need.
When we're closed you have two options for receiving urgent medical care.
The Wellington Accident and Urgent Medical Centre in Mt Cook provides after hours medical care in a primary care setting, and includes a fracture clinic for ongoing care and follow up for broken bones.
You can also go the Emergency Department at Wellington Hospital, where your urgency will be assessed and you will be prioritised based on severity rather than arrival time.
Wellington Accident and Urgent Medical Centre
Opening Hours: 8.00am - 9.00pm.
Appointments not required.
Consultations are not subsidised.
Wellington Hospital Emergency Department
Opening Hours: 24 hours a day - 7 days a week.
Appointments not required.
We welcome all feedback from our patients and their whānau.
If you feel that an experience with us hasn't gone well, we appreciate the opportunity to put this right where possible and to improve the way that we work.
If you have a concern, we encourage you to raise this initially with the person involved directly and/or their manager. This is normally the quickest way to resolve an issue, as they will be familiar with the situation.
You can find out more detailed information about our complaints process at Complaints.
If you would like to make a complaint, please do so by going to our Contact Us page and completing the form while selecting Feedback/Complaint.
Click on a section to find related questions and answers
Primary Health Organisations (PHO) are the local structures for delivering and co-ordinating primary health care services. PHOs work to bring together doctors,nurses and other health professionals (such as Maori health workers, healthpromoters, dieticians, pharmacists, physiotherapists, mental health workers andmidwives) in the community to serve the needs of their enrolled populations.PHOs receive a set amount of funding from the government to ensure theprovision of a range of health services, including visits to the doctor.
Enrolment is the process of confirming that you are eligible to access public funding for primary health care in New Zealand.
When you enrol, you are enrolling with a Primary Health Organisation who manage the distribution of primary care funding. By enrolling through us, we are allocated funds which enable us to provide you with discounted costs and access to other PHO funded services.
Our PHO is Compass Health.
Enrolling gives you access to public health funding, so the primary reason is that it will be cheaper to come and see us.
Enrolling also means that you are part of the wider Compass Health network, which will give you direct access to a wide range of services that Compass Health and its partners provide.
Enrolment is voluntary. If you choose not to enrol you will still be able to visit any of our Doctors but will have to pay the full non-subsidised fee
No, you don't have to enrol in order to see us about your health. If you don't or can't enrol then you're considered a 'casual' patient and you'll need to pay the full cost of your consultation. If you need to see us because you've had an accident which will be covered by ACC then the amount you need to pay will be lower.
In order to enrol through us you need to meet the Ministry of Health's eligibility requirements. If you're not sure if you're eligible, get in touch with us and we can help.
Even if you are not eligible for funding you are still more than welcome to register with us. You will still receive the same high quality of care from our team; however you will be charged for any services we complete on your behalf, including paperwork and screening which may not be related to an appointment. If your status changes and you become eligible to enrol, please contact us and we will update your enrolment status.
You can see our standard fees on our Fees page.
Our charges vary for other services, such as casual consultations, ACC visits, extended consults, minor surgery, prescriptions and practice nurse visits.
We will work with you to identify the funding assistance available in your specific situation.
In most cases we ask that you pay for your consultation at the time of your visit. In some cases we may provide services on account by arrangement with one of our receptionists.
We do charge administration fees for unpaid accounts, and unpaid accounts are referred to external debt collection at your cost.
We will always do our best to communicate with you before this happens.
We accept cash, cheques, EFTPOS and major credit cards (excluding American Express and Diners Club).
If you have an account you can also pay us by direct credit:
Thorndon Medical Centre
06-0541-0123337-25
The Code of Rights establishes the rights of consumers, and the obligations and duties of providers to comply with the Code. It is a regulation under the Health and Disability Commissioner Act.
You can access the code of rights via the Health & Disability Commissioner website
If you have any concerns regarding your rights under the Code of Rights then please contact us using our secure enquiry form and we'll be happy to dicuss this with you.
If you have a query, fill out the form adjacent and we'll be in touch. We cannot take appointment or prescription requests through this form.
For appointments, please call us or book through ManageMyHealth.
For prescription requests, please click here.
If your enquiry is urgent please contact us by phone.
